Why Does My Track Phone Keep Turning the Volume Off

If you've noticed your phone volume keeps going down with no tangible reason or notification behind it, then this guide is for you. We've seen people complain that "My phone volume is automatically going down" in times without number. However, you don't need to panic when it happens to you. Straight off, this article reveals why your phone volume keeps going down and how to fix it.

There are several causes of why the volume goes down by itself on Android devices. In most cases, it's because of a stuck or malfunctioning volume button. And sometimes, it could result from software glitches, problematic apps, or user-defined settings.

In whichever way your phone volume keeps going down, the fixes below will help you.

Why your phone volume keeps going down and how to fix it!

Before we delve into the working solutions for the volume lowering problem on your Android phone, kindly note this: While playing music, it's normal for your phone volume to reduce when you receive a notification. So, if that's what your complaint is about, kindly note that it's the "norm" to keep you alerted always.

Nonetheless, here are likely reasons the volume problem persists on your phone and how to fix it.

Malfunctioning Volume button or hardware? Get it fixed.

In most cases, what decreases your phone volume suddenly are malfunctioning volume buttons. As the volume buttons are designed to help you adjust your phone volume, they could pose problems when one of them is malfunctioning. And now that your phone volume keeps going down automatically, it's probably a fault in the volume down button.

If not that, it could also result from a faulty motherboard. The motherboard acts as the fundamental unit where everything on your phone is connected. So, if there's an issue with your phone's board, it could tamper with your device's volume and make it go down by itself, or at worse, crank up louder unexpectedly.

In such cases, all you can do is to visit the official repair centre to fix the malfunctioning hardware. Then your phone volume will be back to normal.

But before that, we advise you to remove your phone case and other attachments if you use any of them. Sometimes too, incompatible or poorly-built phone covers may affect the volume button unknowingly.

So, before you visit the service centre, remove your phone cover for a while to see if the issue persists. And if the cover seems not to be the issue, you can try the remaining fixes below to be sure it's a hardware problem before you visit the service centre.

Temporary system glitch? Restart your phone.

I've been in the same situation where my volume keeps going down by itself on Android. But then, a temporary system bug caused the problem. All I had to do was to restart my phone to refresh the system.

The same step applies here. If your phone volume insists on decreasing itself after removing its cover and other attachments, we recommend you reboot your phone. Doing so will refresh the system, close all running processes and fix temporary system glitches.

You can reboot most Android devices by long-pressing the Power button for about 10 seconds. If not, long-press the power button first, then select the Restart option in the power menu.

Try playing some music after your phone reboots to check if the problem will surface again.

Problematic apps? Confirm in Android safe mode.

If your phone volume misbehaves just recently or after installing an app, then you might want to check if an app caused the entire issue. You are probably unsure of that, but running your phone in safe mode can help clarify the issue, and hopefully, you get a solution thereafter.

For clarity, Safe mode lets your boot your Android phone in a clean and safe state, loading no third-party app. So, that's a perfect way to check if an app you installed recently caused the annoying volume problems.

To get started, you need to reboot your phone in Safe mode:

1. Long-press the power button until you see the power control menu.
2. Now, long-press the Power off (or Shutdown) button until you see the "Reboot to Safe mode" pop-up.

(if you use a TECNO or Infinix phone, long-press the HiOS or XOS logo instead)

3. Next, tap OK and wait for your phone to reboot.

If done correctly, you'll see a "Safe mode" text below the screen. That means only the system apps are running now.

So, to check if an app is behind your phone's volume lowering problem, kindly open the system Music Player and play some songs for a couple of minutes. If your phone volume didn't lower itself the whole time, that means an app you installed recently caused the problem.

Moving forward, you can restart your phone to exit safe mode. Once your phone is in normal mode, kindly go through your app list to find the recently installed one. Then, start uninstalling the apps one after the other until the problem is no more. We recommend you restart your phone after deleting an app to see if the issue is fixed.

Software bugs? Update your device.

Similar to removing problematic apps, ensure your phone is running the latest software. Sometimes, the bugs in your current OS version can pose many issues – just like the one you're experiencing now. However, updating your phone software can help regulate the issue.

If you're not sure your phone is up to date, simply follow the steps below to find out.

1. Launch your phone's Settings
2. Scroll to the bottom and select
3. Click on System Update
4. From there, tap the option to check for updates online. And if an update is available, Download and Install it right away.

Keeping your phone up-to-date can often help fix some system bugs. So, when your phone volume keeps lowering itself, be sure you're running the latest software version.

Try using other headphones.

And in some rare cases, your headphones/earphones may trigger the device to reduce the volume without your permission. In that case, you don't need to do a lot of work; try using another pair of headphones to see if the issue persists.

If your phone volume remains constant while using another earphones/headphones, then you already find a way out – get a fresh pair of high-quality headphones for yourself.

When nothing else works, seek professional help.

As said earlier, software or hardware issues (either the volume button or your phone board) can cause the sound lowering problem on Android. And if none of the fixes mentioned above could fix the problem on your phone, that's a call to seek professional help.

A phone repair professional can often get to the root of the problem in minutes and find reliable solutions for it. So, we recommend you visit the official repair centre for your brand to allow a professional to fix your phone's volume problem.

Luckily, we've got you covered at Carlcare if you have such problems with your TECNO, Infinix, or itel smartphone. Just visit any of our service centres near you or book an online reservation with us to help you resolve the issue.

As the official service provider for TECNO, Infinix, and itel phone users, Carlcare strife to ensure you always enjoy your phones when you need them. So, when you have sound, volume or any other issue with your phone, we're always ready to help!

Related:

How to fix volume button not working on Android

What to do if phone speaker is not working

Why Does My Track Phone Keep Turning the Volume Off

Source: https://www.carlcare.com/global/tips-detail/why-phone-volume-going-down-automatically/#:~:text=There%20are%20several%20causes%20of,%2C%20or%20user%2Ddefined%20settings.

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